About This Role
About the Role
Lydiate Learning Trust is seeking a proactive and customer‑focused IT Technician to join our expanding Trust‑wide IT team. You will be the first point of contact for staff and students, providing high‑quality technical support and helping to ensure our IT systems run smoothly and efficiently across all academies in the Trust.
This is an exciting opportunity for someone who enjoys problem‑solving, supporting others, and working with a wide range of technologies in a friendly and education‑focused environment.
What You’ll Be Doing
Providing first‑line technical support to staff and students across the Trust
Maintaining and monitoring school IT systems, devices and networks
Installing and configuring hardware, software and peripheral equipment
Managing mobile devices and maintaining accurate asset records
Ensuring systems such as SIMS and other school applications run effectively
Supporting teaching and learning through scheduled curriculum IT support
Contributing to the IT knowledge base and improving internal processes
Working closely with the IT Manager and Network Manager to maintain reliable, secure IT services
What We’re Looking For
Essential:
GCSEs (A*–C / 9–4) in English and Maths, or equivalent
An IT qualification (e.g., CompTIA, BTEC, NVQ, or similar)
Strong IT skills, including confident use of Microsoft Office
At least one year’s experience in an IT support role
Experience using and maintaining IT systems, resolving hardware/software issues, and operating a help desk
Good understanding of IT security, data protection and confidentiality
Excellent communication, customer service and organisational skills
Ability to work calmly under pressure, manage workload and prioritise effectively
Full driving licence and access to your own vehicle for travel between Trust schools
Satisfactory DBS check (Enhanced DBS required upon appointment)
Desirable:
Experience working in a school or educational setting
Experience using SIMS, Go4Schools or other MIS platforms
What We Offer
A supportive, collaborative IT team
Opportunities for professional development and training
A friendly working environment across multiple school sites
The chance to make a meaningful difference to teaching, learning and student experience